Workflow provision with workflow discovery, creation and reconstruction by analysis of communications

Patent No. 10,055,704 

Issued: August 21, 2018
Filed: September 10, 2014
Term Extension: 1,016 days

Inventors: Kushida; Takayuki (Bangalore, IN), Kolluri Venkata Sesha; Saiprasad (Bengaluru, IN)
Assignee: International Business Machines Corporation (Armonk, NY)


Discovering workflows in communications exchanged between a sender and at least one recipient. A communication is received and analyzed to detect workflow. The analyzing of the communication detects the sender and the at least one recipient from the communication; analyzes the communication to extract questions and corresponding responses; stores the questions and responses in a repository; generates a link to the questions and responses in the repository, and generating a user interface for the link to the questions and responses in the repository. A communication is then sent to the at least one recipient with a link to the questions and responses in the repository, extracted from the communication, replacing the questions and responses present in the communication.


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