Dynamic service class upgrades in data networks

Patent No. 9,065,752

Issued: June 23, 2015
Filed: August 23, 2012
Term Extension: 315 days

Inventors: Chetlur; Malolan (Karnataka, IN), Devi; Umamaheswari C. (Bangalore, IN), Dutta; Partha (Bangalore, IN), Kalyanaraman; Shivkumar (Bangalore, IN), Kokku; Ravindranath (Hyderabad, IN), Verma; Dinesh C. (New Castle, NY)
Assignee: International Business Machines Corporation (Armonk, NY)

A method, program product and system for dynamically offering upgraded services in a network. The method comprising the steps of: selecting users for a possible offer of an upgrade to services within the network, based on user activity at user devices accessing the network; obtaining network context data information regarding the user activity and the network; sequentially ordering the selected users based on a likelihood that the users will purchase the upgrade to services; determining the upgrade to services to be offered based on a service prediction availability within the network; and offering the upgrade to services to the selected users for a specific time period.

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